Can I change the address or mobile number?
Any major change in delivery address is not possible after you have placed an order with us. However, slight modifications like changing the flat number, street name, landmark etc. are allowed. If you have received delivery executive details, you can directly call him, else you could contact our customer service team.
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How to change password of customer account?
Customer can change password of their panel by going to My Profile after login to their account. After changing the password of customer account customer can login to account using new password.
How can customer change ingredients or customize item ?
Zotel providing feature to customize item while placing order for food. If restaurant owner have provided functionality to customize the item. User have to open menu of the restaurant and click on Customize for item which you want to customize. You ...
How can customer send special request or instruction about food while placing orders?
Zotel is providing you facility to send your special request or notes to restaurant with your order. You can write your special notes at the time of providing information of your address and all.
How can I cancel my Order?
We will do our best to accommodate your request if the order is not placed to the restaurant (Customer service number: 1234-567-890). Please note that we will have a right to charge a cancellation fee up to full order value to compensate our ...