How can customer can view history of placed order from Zotel?
If you are register user of Zotel you can maintain order history of yours. You just have to login to your user account and click on My Orders to view full order details and history.
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How to view restaurant details?
Zotel providing personal pages for every restaurant to add their details and contents. Customer can view details of restaurant from restaurant page. Go to restaurant page and click on About to view details of restaurant.
How to view reviews for particular restaurant?
On Zotel customer can also provide rating to restaurant so that other customer will able to view those review. Go to any restaurant page and scroll down to view reviews/rating of that particular restaurant.
Can I make changes to my Order?
Your order can be edited before it reaches the restaurant. You could contact customer support team via chat or call to do so. Once order is placed and restaurant starts preparing your food, you may not edit its contents
How can I cancel my Order?
We will do our best to accommodate your request if the order is not placed to the restaurant (Customer service number: 1234-567-890). Please note that we will have a right to charge a cancellation fee up to full order value to compensate our ...
Who will issue refund for order cancellation or other issue?
To customer, refund will be issue by restaurant owner only. Zotel is not responsible for order cancellation or refund of the order.