How can customer send special request or instruction about food while placing orders?

• Related Articles

• How can customer change ingredients or customize item ?

  Zotel providing feature to customize item while placing order for food. If restaurant owner have provided functionality to customize the item. User have to open menu of the restaurant and click on Customize for item which you want to customize. You ...

• Who will receive payment of orders?

  Restaurant owner will get whole payment of orders placed through Zotel. They have to set their own PayPal Account for online transaction.

• Do you support bulk orders?

  In order to provide all customers with a great selection and to ensure on time delivery of your meal, we reserve the right to limit the quantities depending on supply.

• Will Zotel be accountable for quality or quantity of Ordered Food?

  Quantity and quality of the food is the respective Zotel's responsibility. However in case of issues with the quality or quantity, kindly submit your feedback and we will pass it on to the restaurant.

• Do I need to pay extra charges for online payment or online orders?

  All extra charges are taken by restaurant owner. Zotel is not taking any extra charges for online payment or online orders.