How can I cancel my Order?

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• Can I make changes to my Order?

  Your order can be edited before it reaches the restaurant. You could contact customer support team via chat or call to do so. Once order is placed and restaurant starts preparing your food, you may not edit its contents

• Who will issue refund for order cancellation or other issue?

  To customer, refund will be issue by restaurant owner only. Zotel is not responsible for order cancellation or refund of the order.

• How can customer can view history of placed order from Zotel?

  If you are register user of Zotel you can maintain order history of yours. You just have to login to your user account and click on My Orders to view full order details and history.

• Can user place order if user is not registered on Zotel?

  To place order on Zotel you don’t have to register yourself on Zotel. You can place order on foodchow as a guest user. After adding item to cart they have to select Guest option to place order as guest user.

• Is single order from many restaurants possible?

  We currently do not support this functionality. However, you can place orders for individual items from different restaurants.